Welcome to support for Bitter Harvest, published by BitQuest Studio LLC.

Contact

For help, bug reports, or feedback, email publishing@bitqueststudio.com.

Please include:

• Your iPhone or Android phone model
• Your iOS or Android version
• The Bitter Harvest app version
• What you were doing when the issue occurred
• A screenshot, if available

Playing the Game

Bitter Harvest is designed for landscape play on iPhone and Android phones and works offline.

• Left thumb stick: Move
• A: Interact or confirm
• B: Cancel or go back
• Menu button: Open the game menu
• Context buttons: Use tools, gifts, inventory, fishing, cooking, farming, and decorating actions when available

Saving Your Progress

Use the in-game Save command when it is available. The mobile edition also attempts to save when the app moves into the background. Saves and settings are stored locally on your device and are not synced between devices. Deleting the app may remove its locally stored game data, so please do not delete the app if you wish to keep your progress.

Troubleshooting

• Fully close and reopen the app.
• Restart your phone.
• Install the latest Bitter Harvest update and the latest compatible version of iOS or Android.
• Make sure your phone has enough free storage space.
• If the issue continues, email us with the details listed above.

Purchases and Refunds

Bitter Harvest is a one-time App Store or Google Play purchase and contains no in-app purchases. Billing and refund requests are handled by the store where you purchased the game.

Privacy

Bitter Harvest has no accounts, ads, analytics, or tracking. Read the Bitter Harvest Privacy Policy.