For help with a lesson, audio, progress sync, purchase, subscription, or language correction, email publishing@bitqueststudio.com with the subject Local Language Coach Support.
Report an app problem
Include:
- your iPhone model
- your iOS version
- the Local Language Coach app version and build number
- the regional edition and lesson number
- what you expected to happen
- what happened instead
- the steps that reproduce the problem
- a screenshot or screen recording, if it does not contain sensitive information
Do not send an Apple Account password, payment-card number, full purchase receipt, or other sensitive information.
Report a language or audio issue
Include the regional edition, lesson number, exact phrase, English meaning, and the problem you noticed. If you have an authoritative regional source, include its link. Reports are checked against the same evidence standard described in our research methodology.
Restore paid access
Open Local Language Coach, go to Settings, and choose Restore Purchases while signed in to the Apple Account that made the purchase. Restoring does not create a new charge.
If access still does not return, email support with the app version and the status shown in Settings. Do not email a complete receipt unless support specifically requests a redacted copy.
Manage, cancel, or request a refund
- View or cancel an Apple subscription
- Request a refund from Apple
- Read Apple’s subscription cancellation instructions
Deleting the app does not cancel an active subscription.
Privacy and legal
BitQuest Studio LLC Email: publishing@bitqueststudio.com
